Our customers tell it better than we do!
Frequently Asked Questions
We currently offer secure worldwide shipping. All orders are carefully processed and shipped with a tracking number, so you can monitor your order at all times.
Processing time: 1–3 business days before shipping.
Estimated delivery time: 7–12 business days (once shipped).
We take quality control and packaging very seriously, ensuring that your order arrives safely and exactly as shown in our store.
We accept 100% secure payments through:
Credit or debit cards (Visa, Mastercard, American Express)
Apple Pay / Google Pay (where available)
Other local payment methods depending on your country
All transactions are protected with SSL encryption to ensure your security.
Yes. If you experience any issue with your order, please contact us and we will be happy to assist you.
We accept returns within 14 days after delivery or exchanges in the following cases:
Defective product
Product damaged during shipping
Incorrect item received
Our goal is to ensure that you are completely satisfied with your purchase.
Yes. Once your order has been shipped, you will receive an email with the tracking number so you can check the status of your shipment at any time.
Our support team is available 24 hours a day, 7 days a week via WhatsApp to answer any questions, assist you with your order, or provide after-sales support.
WhatsApp support: +34 632 398 863
Gmail support: arvonecollective@gmail.com
You can also contact us by email through our contact page.
We will be happy to assist you as soon as possible.
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